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Customer Survey
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customerid:
1. How likely is it that you would recommend My Moovers to a friend or colleague? (0 - Not at all likely | 10 - Extremely likely)
0
1
2
3
4
5
6
7
8
9
10
2. Overall, how satisfied or dissatisfied are you with My Moovers?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3. Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
4. How responsive have we been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
5. How long have you been a customer of My Moovers?
This is my first purchase
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't made a purchase yet
6. How likely are you to use any of our services again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
7. Do you have any other comments, questions, or concerns?
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